Frequently asked
How the challenge works
General Information
- What is the Hidden Wonders experience?
Hidden Wonders is an off-road adventure that combines trail driving, exploration, clues, and puzzles. Choose a trail that matches your vehicle and skill level, follow the guidebook, solve the challenges, and earn a sticker for each trail completed.
- How do I know how much time I should plan for the experience to take?
Each trail description includes an estimated completion time. Use it as a guide and allow extra time for stops, photos, puzzles, weather, traffic, and trail conditions.
- Can I complete more than one trail?
You sure can! Adventure doesn't have to stop after one trail. Complete one trail or make it a bigger adventure by exploring multiple trails and locations. The more you explore, the more Hidden Wonders you'll discover.
Registration
- Do I need to create an account first?
Your adventure starts with an account! Create your Hidden Wonders profile, purchase your trail, begin uncovering clues, puzzles, and hidden discoveries for all locations.
- Is there a time limit to complete a challenge to get a reward?
There is no time limit to complete a challenge. However, sticker rewards are available only while supplies last. After completing the trail and challenges, return to your profile page and answer the questions to claim your reward.
Payments, Cancellations, Refunds & Discounts
- What is the cost of each trail?
Choose the adventure package that works best for you:
- Hidden Wonders Binder: $30
- Digital Guidebook: $20 per trail
- Digital + Printed Guidebook: $35 per trail
- What are the available discounts?
Want to explore an entire location? Purchase all three trails at a location and receive 20% off Digital Guidebooks or Digital + Printed Guidebooks.
- What is the refund policy?
If you have any questions or concerns, please contact us at info@fordhiddenwonders.com or call 855-265-5349. We're here to help. Please note that all sales are final due to the immediate availability of downloads and materials.
Downloads & Digital Access
- Can I print the digital Guidebook?
You sure can. When you purchase your trail and have downloaded the guidebook, you can print that on your own printer and take it on the trail with you.
- What is included in the digital download and printed guidebook?
The digital guidebook includes a downloadable guidebook file, a link to the onX map, and a GPX file with trail coordinates. If you purchase the printed guidebook option, you'll receive a hard copy printed on durable, three-hole-punched cardstock, ready for use on the trail.
- How long does it take for the printed guidebook to arrive?
Please allow 5 business days to receive shipment of the printed guidebook. Once your guidebook is shipped, you will receive tracking information for your guidebook.
- How do I get my free 1-year subscription for onX?
Now through December 22, 2028, Ford and onX are collaborating to offer eligible Ford owners one year of complimentary access across the highest tier of all five onX apps* – onX Offroad, Hunt, Backcountry, TroutRoutes and Fish Midwest – which can be used seamlessly in-vehicle via Apple CarPlay or Android Auto. https://www.onxmaps.com/ford
*Offer ends 12/22/2028 and applies to new onX Offroad, Hunt, Backcountry, TroutRoutes and Fish Midwest app memberships. Credit card activation is required, and memberships will automatically renew annually until cancelled in your onX account. Must be an eligible owner of 2017 or newer Ford vehicle equipped with an activated modem. Customers who had an onX Elite, Offroad, Hunt, Backcountry, TroutRoutes or Fish Midwest membership in the 12 months prior to activation are not eligible for a complimentary membership on the same onX app. onX Backcountry not available via Apple CarPlay and Android Auto. See onX Terms https://www.onxmaps.com/ford for complete offer details.
- I am unable to find my download link to my digital trail guidebook. What should I do?
If you are unable to find your download link for your digital trail guidebook, contact Program Headquarters so they can review your registration and help resolve the issue. Email info@fordhiddenwonders.com or call 855-265-5349 for assistance.
- Can I use the download on more than one device? Is there a limit to how many times I can download?
Yes, you can access and download your purchased trails on multiple devices. Simply log in to your account, visit your profile page, and download your trail files to your phone, tablet, or other supported devices whenever needed.
- The link is not working. What should I do?
If a link isn’t working, try refreshing the page, checking your internet connection, or reopening the link from your confirmation email. If the issue persists, contact Program Headquarters at info@fordhiddenwonders.com or 855-265-5349 for assistance.
Vehicle Requirements & Readiness
- What kind of vehicle should I drive?
Each trail includes recommended vehicle types, difficulty ratings, terrain details, and any known obstacles. Be sure to review this information before purchasing or registering to ensure the trail is a good fit for your vehicle and experience level.
- Do I need spare tires and recovery gear?
Spare tires and recovery gear are not required to participate. However, we recommend carrying them for unexpected situations on the trail. Any recommended equipment will be noted in your guidebook.
Planning for the Trails
- What should I wear?
Wear comfortable clothes that can get dusty or dirty and sturdy, closed-toe shoes for walking on uneven terrain. Depending on the weather, consider bringing layers, a hat, sunglasses, sunscreen, and rain or cold-weather gear. Be prepared to get out and explore along the route, and always check the weather forecast before heading out.
- Should I download or print the guide before heading out?
Yes. We strongly recommend downloading the guidebook before you arrive and either printing it or making sure it is saved somewhere you can access without cell service. The guide includes coordinates, clues, puzzle cards, trail details, and space to reference notes or photos as you complete the challenge.
Trail Conditions
- How is trail difficulty determined?
Trail difficulty is rated on a scale of 1 to 10 based on the terrain, obstacles, and driving conditions you may encounter.
- 1 to 3 (Easy): Maintained roads and mild terrain with few obstacles. Suitable for most vehicles.
- 4 to 6 (Intermediate): Rougher surfaces, steeper grades, ruts, loose rocks, sand, mud, or other moderate obstacles. May require additional vehicle capability and driver experience.
- 7 to 10 (Hard): Technical terrain with significant obstacles such as ledges, deep ruts, water crossings, off-camber sections, erosion, or challenging conditions. Recommended for experienced drivers and properly equipped vehicles.
Difficulty ratings are based on typical trail conditions and may consider factors such as road surface, grades, rocks, sand, mud, water crossings, obstacle height, and overall technical challenges. Trail conditions can change due to weather, erosion, closures, or new obstacles, so always review the trail description, understand your vehicle's capabilities, and use good judgment before heading out.
- What permits or passes do I need?
Any and all needed permits and passes will be listed in the trail guidebook
Completing the Trails & Rewards
- How do I complete the challenge and redeem my reward?
After completing the trail and challenges, return to the Ford Hidden Wonders Challenge website and visit your profile page. There, you can complete the survey, rate the trail, and redeem your reward.
- Do I need to solve every clue to receive the reward?
No. The reward is not based on your score. Once you complete the trail, survey, and trail rating, you'll be eligible to receive your reward regardless of how many questions you answered correctly. After submitting the survey, we'll provide the correct answers to all challenge questions.
- What kind of reward is included?
Each trail features a unique collectible sticker designed specifically for that trail. The more trails you complete, the more exclusive stickers you can earn and proudly display.
Support
- I still have questions. Who should I reach out to?
If you still have questions or need help with your registration, guidebook, download, payment, or program details, please contact Program Headquarters. Email info@fordhiddenwonders.com or call 855-265-5349 for assistance.
